Patient Info

WHAT TO EXPECT

ACUTALK
Feel free to ask any questions, or note concerns, regarding treatment. It is important to me that
communication is open, thorough and clear and that the role of Acupuncture and Herbal Medicine in your treatment and healing process is understood.

 

TIMING
Please be timely. Especially during this pandemic I have appointments strategically planned to
provide the safest environment for both my patients and myself.
My longstanding patients can expect not to wait more than a few moments to be escorted into a
treatment room. For new patients I allot additional time to accommodate you in a relaxed, peaceful setting.

 

PREP
Kindly wear loose comfortable clothing. If draping is necessary, I can accommodate whatever is
needed. It is best not to come in on an empty stomach and not just after eating a large meal.
Additionally, avoid colored cough drops or candy just before arrival as tongue diagnosis is part
of the assessment.

 

PAYMENT and INSURANCE

Billing
We accept all forms of payment: cash, checks, credit or debit cards and HSA cards. Payment is
rendered at time of service.

 

Insurance
Because most of my patient’s insurance does not cover Chinese Medicine services, I do not
have an insurance billing system set up in my practice; however, more and more insurance
companies are starting to cover acupuncture. I therefore, am more than happy to
provide you with, “insurance claim acceptable,” invoicing for you to follow up and initiate claim reimbursement with your insurance company.

 

CANCELLATION POLICY
I maintain a 24hr. Cancellation policy. Emergencies and weather aside, full appointment fee is
assessed if I am not notified within the allotted time frame.